KT reveals the first AI faith… I will make industrial innovation means

KT announced its willingness to increase the competitiveness of DX in Korea, especially in the first-generation AI, which is regarded as the next generation of artificial intelligence (AI).

KT held a press conference in Softer Ambassador Seoul in Songpa-gu, Seoul on the 16th and announced an AI development strategy for a leap forward with a digital powerhouse. KT, CEO of KT, presented AI’s three major development strategies to make AI a competitive edge of the Korean industry.

KT’s CEO of KT emphasized that as the existing AI already reveals its limitations in terms of performance, scalability, and cost, it is necessary to have a super-large AI that can implement universal and customized, creative learning and functions. KT is an idea that it will commercialize the ‘Medium’ ‘Medium’ and make it a means of innovation to break through the problems of the industry.

KT is expected to accelerate the revitalization of the AI ecosystem. KT has invested in AI startups such as Libelion (AI Semiconductor Design) and More (AI Infrastructure Solution), and is studying the latest AI algorithms with WAIST, Han yang University, and TRI through the AI team. KT aims to complete the full stack of Korean AI semiconductor, which is more than three times more efficient than before.

KT also focuses on fostering future talent in AI. The KT recruitment education program ‘AISLE School’ will focus about 5,000 digital talents over the next five years. In addition, the company plans to develop ‘1 million digital talent training’ with various efforts such as developing NICE ‘NICE’ in Korea and fostering AI talent.

■ Industrial innovation in earnest by promoting AI digital conversion projects

KT pointed out logistics as a field to use AI to promote digital innovation. It is a vision to lead the digitalization of Korean logistics by utilizing the digital logistics company Collab and the KT AI logistics platform of three types of AI transportation, AI full-day, and AI cargo and brokerage transportation.

According to the Ministry of Land, Infrastructure, the Ministry of Land, Infrastructure, and Transport, in 2019, the logistics market in Korea is about 92 trillion won. KT predicted that AI logistics innovation would be possible with the top priority in the market of about 16.7 trillion won. The goal is to generate sales of about 500 billion won by 2025 due to step AI conversion.

KT explained that it was to practice ESG management as a reason why logistics first pointed out as an innovative field using AI. This is because the introduction of AI into logistics helps to improve the air environment. Optimizing trucks with AI is expected to reduce up to 20% of greenhouse gases emitted from cargo transportation in Korea.

The company also announced plans to innovate the AI Contact Center (ICC) service that will evolve through the AI. KT announced that it will launch the smart cloud contact center ‘Risen Cloud’, which can easily join, build and consult with ICC. When the Risen Cloud is introduced into sectors such as finance, insurance, cards, and commerce, ▲ consultation quality is improved by 10%, reduction of operating costs by 15%, and construction costs are expected to be reduced.

In the medical field, based on the accumulated data convergence capabilities and AI technology competitiveness, the company will launch the ‘Global Medical DX’ project such as a health check-up center and remote medical care. In addition, the company plans to implement personalized medical care and expand the medical DX business by utilizing the data secured in the medical AI business. In addition, KT also introduced KT’s medical AI solution for predicting risks by analyzing ultrasound images as AI, automatically classifying thyroid nodules and predicting risks by judging positive and malignant.

■ Increasing the industrial competitiveness by commercializing the super large group AI

The biggest strength is that the beliefs of the AI have a collaborative convergence intelligence that can easily learn various applications. KT created a basic AI model optimized for multitasking and collaborated with professional companies by application so that KT’s AI quickly acquired external knowledge.

In addition, it provides ‘Lets’, a specialized tool that creates an AI model with a customized customer (B2B), and an open portal ‘Genie Labs’, which provides APIs to startups and domestic and foreign suppliers, and industry-academic cooperation agency. The company plans to establish an open ecosystem for the AI.

Faith aims at AI to understand emotions and empathize with humans. It is possible to interpret the user intention by learning a small amount of data, and to change the voice or voice according to the situation. It aims to be closer to people, such as remembering and using the conversation that was previously shared. KT presented AI counseling and AI emotional care for the first time as an example of service using these characteristics of faith.

AI emotional care is a service that allows AI to remember past conversations with senior customers and to have emotional conversations by recognizing the situation of customers such as favorite places and hobbies. If AI determines that there is a problem with the health of the customer, you can talk first, and summarize the situation and dialogue to your guardian or related organizations.


KT will continue to introduce services using these super large AIs. Through this, the goal is to solve various problems in the industry and to increase the digital sensibility of life.

KT, CEO of KT, said, KT will devote all the capabilities that Korea can have the world’s best digital competitiveness, especially in AI, such as super large AI, infrastructure innovation, and talent training.

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